Job title: Entry Degree – Workplace Assistant (on-line) (Distant)
Firm: gufum
Job description: The Workplace Assistant is liable for serving to in all areas of the enterprise, from customer support to operations help. This particular person will get the chance to work straight with all departments and be part of a fast-moving enterprise.
Roles & Obligations
Reply most important enterprise line and take heed to voicemails. These might be from current or potential purchasers, in addition to sufferers. Switch to different staff members and create Zendesk tickets accordingly.
Evaluation and assign incoming Zendesk tickets to teams or staff members
Reply on-line chat questions and/or create Zendesk tickets accordingly
Guarantee tickets are being accomplished/closed in a well timed method
Help streamlining use of Zendesk
Help in finishing orders for Distant Affected person Monitoring Gadgets
Be obtainable for advert hoc requests per division wants
Expertise
Wonderful customer support and interpersonal expertise
Self-starter with ambition to be taught new issues
Means to work effectively and may shortly alter as wanted in a task-based surroundings
Good group expertise
Expertise with CRMs
Expertise with Microsoft Workplace instruments or one thing related (Phrase, Excel, PowerPoint, and so forth.)
Anticipated wage:
Location: Burlington, VT
Job date: Wed, 01 Feb 2023 06:19:26 GMT