Job title: Entry Degree – Workplace Assistant (on-line) (Distant)

Firm: gufum

Job description: The Workplace Assistant is liable for serving to in all areas of the enterprise, from customer support to operations help. This particular person will get the chance to work straight with all departments and be part of a fast-moving enterprise.

Roles & Obligations

Reply most important enterprise line and take heed to voicemails. These might be from current or potential purchasers, in addition to sufferers. Switch to different staff members and create Zendesk tickets accordingly.

Evaluation and assign incoming Zendesk tickets to teams or staff members

Reply on-line chat questions and/or create Zendesk tickets accordingly

Guarantee tickets are being accomplished/closed in a well timed method

Help streamlining use of Zendesk

Help in finishing orders for Distant Affected person Monitoring Gadgets

Be obtainable for advert hoc requests per division wants


Wonderful customer support and interpersonal expertise

Self-starter with ambition to be taught new issues

Means to work effectively and may shortly alter as wanted in a task-based surroundings

Good group expertise

Expertise with CRMs

Expertise with Microsoft Workplace instruments or one thing related (Phrase, Excel, PowerPoint, and so forth.)

Anticipated wage:

Location: Burlington, VT

Job date: Wed, 01 Feb 2023 06:19:26 GMT

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